How we handle your data
Privacy notice
In effect from 2 October 2026
El Yak Adventures is run by Mangal Krishna Lama and Pawan Dhakal, from Nepal. This notice explains what personal information we hold, why we hold it, and the choices you have. We have kept it plain on purpose — every trip here begins with a real conversation, and that is easier when you know exactly how your details are used. We are the people responsible for your data (the "data controller"). If anything here is unclear, or you want to exercise any of the rights set out below, write to us at the address at the foot of this page.
The information we collect
When you apply. The application form asks for your name, your email and a few words about your riding or what you have in mind, which we need to reply, and — only if you choose to give them — your phone or WhatsApp number, where you are based, your preferred dates and how flexible they are, the size of your party and how you heard about us. You decide how much of the optional detail to share.
Nothing else is gathered quietly. We do not run advertising trackers, we do not buy data about you from anyone, and we do not ask you to create an account. The only personal information we hold about you is what you type into the application form, or send us by email or WhatsApp.
Technical data. Like any website, ours is delivered over the internet, so the network that serves it necessarily sees basic connection information such as your device's IP address. We use this only to deliver the pages to you and to keep the site secure — not to build a profile of you.
How we use it
We use your application for one purpose: to read it, reply personally, and — if you travel with us — to plan and run your trip. A guide reads every application; it is not fed into an automated scoring system or a marketing list. We will not email you about anything other than your enquiry unless you ask us to.
Where the law of your country gives you data-protection rights (for example the UK GDPR or the EU GDPR), we rely on two grounds: taking steps at your request before entering into a contract, and our legitimate interest in responding to genuine enquiries about our expeditions. We do not use your application for marketing, and we never sell it.
Films from YouTube
Some pages in the gallery carry short films that are published on our YouTube channel. Until you press play, nothing on the page is loaded from YouTube: the still you see is hosted here, on this site, and no request, script or cookie reaches Google. Pressing play loads the player from youtube-nocookie.com, YouTube's privacy-enhanced address, and from that moment YouTube can see that you are watching and applies its own privacy policy. If you would rather it never did, do not press play — every page reads completely without it.
How long we keep it
We keep your application for as long as we are in conversation with you, and — if you travel with us — for the period our operational and legal obligations require afterwards. If you would like us to delete your details sooner, ask us, and we will unless we are required to keep a record.
Your rights
Depending on where you live, you may have the right to ask us for a copy of the data we hold about you, to correct it, to delete it, to object to or restrict how we use it, or to receive it in a portable form. You can also withdraw any consent you have given. To exercise any of these, email us using the address below and we will respond as promptly as we can.
If you are in the UK or the EU and are unhappy with how we have handled your data, you have the right to complain to your local data-protection authority — in the UK, that is the Information Commissioner's Office (ICO).
Our expeditions and programmes are for adults, and we do not knowingly collect information from children.
Changes to this notice
If our practices change, we will update this notice and revise the effective date at the top. Any material change will be reflected here before it takes effect.
Contact
Questions about your data, or a request to see, correct or delete it, reach us at info@elyakadventures.com.